Position title
Customer Service Agent

Customer service is our main priority. Our customer service team (CST) provides clients with professional, friendly service while processing orders - either over the phone, at our order desk or electronically. From fielding questions about the best type of landscape edging to walking customers through using our rental equipment, our CST is our front line and the reason our customers leave happy.

  • Process orders at the customer service desk Monday to Friday
  • Answer calls and emails with product pricing and info
  • Restock customer service area
  • Maintain order and cleanliness of customer service area
  • Assist shipper/receivers to ensure accurate order fulfillment
Job Benefits

Aside from being able to work with us EVERY DAY, the following is a list of other benefits:

  • Full health & dental benefits with Health Savings Account
  • Life Insurance
  • Group RRSP
  • Profit Sharing
  • Annual 3.5% cost of living increase
  • Parental Leave
  • Employee discounts


Employment Type
Job Location
3543 Conroy Road, Ottawa, Ontario, K1T 3S6, Canada
  • Minimum five (5) years experience in either landscape design/construction or heavy construction, with knowledge of products used and their applications in these industries
  • Oral & written fluency in English; French considered an asset
  • Proficient computer skills
  • Excellent communication skills
  • High school education diploma or higher
  • Competence in both imperial and metric units of measurement
Date posted
November 17, 2021
Start Date
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Thanks for your interest in joining our team. We'll have a look at your application as soon as possible and will contact you shortly!